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Frequently Asked Questions

Why it's still cold inside the house, even if you have installed high quality insulation product?

Because it is not only important how good is the insulation product, but also where it is installed and that you heat or cool your house internally any way. Most people think that it is enough to have their ceiling insulated… But, they don’t realise how much waste of greenhouse gases (and hence their money) is leaking through the roof. If the roof is insulated, the whole roof space (i.e. space between the roof and the ceiling) becomes an additional insulating air pocket.

Should scratches on the steel roof be touched up?

Absolutely Not! Minor scratches, especially along the ridges, are common and normal industry standard. They are not visible from the ground. Touching up minor scratches will cause damage to the roof sheet and shorten its lifespan. If the scratches are very bad and highly visible from the ground, the roof sheet should be replaced with a new one. However, we will always touch up all rivets in the gutters.

Does coated steel last longer?

Yes (in my opinion)… It is similar to a permapine pergola which will last longer if it is painted. However, Blue Scope Steel doesn’t extend its warranty for coated steel.

How do you 'bushfire' proof the roof area?

This can be done by using sisalation and/or an insulation blanket under the whole roof, using special glass for skylights and using bronze flywire to any penetrations (e.g. rotary vents).

Which gutter guard is the best?

Well, there are quite a few good gutter guards available on the market. However, the best result is achieved by creating an easy to maintain gutter system, and by cleaning it at regular intervals.

What are the common licenses a roofing contractor should hold?

Here are some of the common licenses that the best roofing contractors hold:

• White Card (previously known as Green Card) – A safety course which a worker has to complete in order to work at commercial sites.

• Safe Working at Height – A safety course which a worker is required to complete (usually by the customer) in order to work at sites with height challenges.

• License for removal of asbestos – Required to carry out the operation of asbestos removal. • License for inspecting and tagging electrical equipment – Every single power tool used at site needs to be inspected and tagged four times a year by a Licensed person.

• Scizzor Lift and Elevated Work Platform License – Required to operate the appropriate machinery used for most commercial projects.

• First Aid;

What are the common insurance covers a roofing contractor should hold?

Here are some of the common insurance covers that the best roofing contractors hold:

• Public Liability Insurance – Insure general public from injury at the site during the course of the project. It covers all the employees in the company.

• Workcover Insurance – Insure workers from on-site injuries.

• Comprehensive Vehicle Insurance – Insure company vehicle from damage caused by employees who drive the vehicle. This insurance ensures that the customer will not be left with a large bill, should the vehicle be damaged in an accident.